SERAPH

Does something online feel confusing or suspicious?

  1. 1Show SeraphA message, photo, document or website.
  2. 2Seraph checks itIt explains the content and looks for warning signs.
  3. 3Get a clear answerUnderstand what it means and what to do next.

Seraph is being designed to help you understand messages, letters, documents, websites and unfamiliar online situations. It explains what something means, highlights possible warning signs and helps you decide what to do next.

Join the Free Pilot

We are currently inviting a limited number of people to test Seraph with us before its public release.

See Seraph in action

Watch our founder explain exactly how Seraph helps you understand confusing situations.

Seraph founder seated at a table, explaining how Seraph works

See how Seraph can help

Press any of the 3 examples below to see the kind of explanation Seraph can provide.

Can I trust this payment request?

Potential warning signs found

What it is
This appears to be a request to pay for a subscription.
What to be careful about
The message creates urgency and asks you to use an unfamiliar payment link.
What to do next
Do not use the link yet. Open the company’s official website separately and check your account.

Seraph can help you understand any of the below and more!

Messages

Understand emails, text messages and notifications.

Documents

Make sense of letters, bills, forms and terms.

Websites

Check unfamiliar websites, offers and online services.

Payments and subscriptions

Understand charges, renewals, cancellations and payment requests.

Important to know

  • Seraph is being designed to provide guidance and a clearer second opinion. It cannot guarantee that something is safe or identify every possible risk.
  • Never share passwords, PINs, verification codes or full payment-card details during the pilot.
  • For emergencies, suspected financial theft or immediate danger, contact the appropriate organisation or emergency service directly.

You always stay in control

  • Seraph explains information but does not make decisions for you.
  • Seraph will not send messages or make payments on your behalf.
  • You can stop and go back at any time.
  • For serious financial, medical or legal matters, Seraph will recommend contacting the appropriate professional or organisation.

Peace of mind for the whole family

Seraph helps people understand unfamiliar digital situations independently, while giving family members reassurance that support is available when something feels confusing.

Read more for families

Who Seraph is being created for

For independent older adults

Understand unfamiliar messages, documents and online situations without immediately needing to ask someone else.

For families

Explore a simpler way to help a parent or relative feel more confident and independent online.

For anyone who sometimes needs clarity

Seraph may also help adults who encounter confusing, formal or potentially suspicious digital situations.

Join the Free Seraph Pilot

Help us test a simpler way to understand confusing or suspicious digital situations. The session is free and guided by our caring team. No technical experience is required. Your feedback will help shape the first public version of Seraph.

Who are you interested to use Seraph for? *
What type of situation would you most like help with? *
In the last three months, have you experienced an online situation that you were unsure how to handle? *
How would you prefer to take part? (optional)

Frequently asked questions

A message, email or text, a photo of a letter or bill, a document, a form, or the address of a website you are unsure about. If you can see it on your screen or hold it in your hand, you can usually show it to Seraph.